Your warranty conditions

TERMS OF THE CONTRACT:

Warranty is offered with comprehensive and Platinum inspections Only, excludes all other inspection types including Roadworthy Inspections.  The following warranty conditions apply to private car sales only, and to a maximum distance travelled of 1,000 kms as recorded by the inspector at the time of inspection.
There is no warranty, express or implied, for Motor Car Traders, Motor Car Auctions, or Motor Car Wholesalers.
No guarantee or warranty to body or mechanical condition is applicable or offered for vehicles that are transported or handled by any third parties any transport company or drivers.

• Valid 30 days from inspection date and a maximum of 1,000 km as recorded by the inspector at the time of inspection
• Your warranty must be activated within 3 days of the inspection date, you will be given an activation code please ensure to keep this code for reference.

 

To activate your warranty, please call:

VIC  (03) 9850 8200
NSW / ACT  1300 737 450
QLD   (07) 5668 1621

 

SERVICE REQUIREMENTS:

• The contract holder must take all reasonable precautions to minimise damage of the vehicle and / or the vehicle’s parts when suspecting mechanical failure may have developed.

 

CLAIMS PROCEDURE:

• (i)  If a mechanical fault is detected call stateroads immediately to prevent further damage. 
• (ii) Provided the damage suffered has not arisen in breach of the contract State Roads will authorise the repairer to conduct approved repairs.
• (iii) State Roads reserves the right to inspect the vehicle prior to authorising any repairs.
• (iv) Any works, diagnosis or repairs commenced without authorisation from State Roads will render the claim null and void.
• (v) State Roads may at its absolute discretion, in respect of the damage, agree to pay the reason able cost up to the maximum monetary limits set out in this contract.
• (vi) Faults found by a State Roads inspector, are not covered by this warranty.

 

COVER:

• (i) This is a warranty service contract and subject to the terms and conditions State Roads will repair and / or replace any of the vehicle’s components and parts so specified in the contract that are damaged or broken up to the maximimum limit set out in this contract.
  This contract does not cover any damage arising from wear and tear, use of the vehicle in motor sports, theft, fire or accident, corrosion, misuse, neglect, abuse or due to lack of maintenance or any problem arising from the failure to maintain proper fluid levels or contamination of fluids.
• (ii) Any item not specified is not covered. Warranty cover is valid for 1,000 klm from klm displayed during inspection.
  State Roads. will repair the vehicle to a condition commensurate to the vehicle’s age, condition and Klm's. travelled up to the maximum limit set out in this contract.

 

INVALIDATION:

This contract will be invalidated if any person

• (i) Commences or carries out any repairs, works or diagnosis without the express authority of State Roads.
• (ii) This contract will be void if evidence exists of the vehicle’s odometer / Speedo has being tampered with.
• (iii) If this contract is not activated within 3 days of the vehicle inspection date

 

EXCLUSIONS:

This contract specifically excludes

• (i) Damage to / or repairs arising from the use of the vehicles in races or motor events, com petition, stunts, the cartage of livestock or as a result of negligence.
• (ii) Oil or water leaks, overheating, corrosion, seals, boots or gas leaks, blown head gasket, burnt valves or oil burning.
• (iii) Vehicles modified from the manufacturer’s specifications.
• (iv) Hire vehicles, taxis and courier vehicles.
• (v) Vehicles powered by rotary or two-stroke engines.
• (vi) Turbo charger (non-factory fitted).
• (vii) Manufacturing faults and recalled items.
• (x) Any parts and components not specifically referred to in this contract are excluded.

This warranty excludes all vehicles recorded as a Repairable Write Off's

Manufactures warranty generally excludes vehicles that are recorded as repairable write off's. Please contact the manufacturer before purchasing any used vehicle.

 

CONTRACT COVER:

• This contract covers failure of the internal lubricated parts of the motor, gearbox and the differential.

 

SCOPE OF COVER:

• Engine (Claim Limit, up to $500.00
• Gearbox/Transmission (Claim Limit, up to $500.00)
• Differential (Claim Limit, up to $500.00)